I ran into a similar headache when I helped a friend with his small courier service. Two drivers, lots of WhatsApp orders, and sometimes a phone would just “go offline” right when a delivery update was needed. One time a customer called furious because nobody knew where the package was. He started looking into monitoring apps that show phone activity and location logs so dispatch can confirm things quickly. While researching we found this review: spybubble reviews — it explains how one of those apps works. Tools like that can show messages, call logs, and GPS updates in a dashboard, which helps avoid those “where is the driver?” moments.